ETHERNET HARDWARE

[MANTAFAV]

JUST A QUESTION.

I just bought this HP tower and connect to internet with my router by cable.,. the speed was beautiful but now is not more connection with cable, have to be wireless (wifi), if i turn off is not wire internet. How can I fixed because I'm going to aplace without wifi but look like a not ethernet hardware.

Thanks

[Riddle_Decipher]

@MANTAFAV Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check the network status in the network and sharing center?

As you've mentioned there's no power coming out of the LAN port, does that mean there are no lights blinking on it when connected to the Ethernet port? If there are no lights, it could be a hardware failure & you could get either a USB network adapter as a replacement or Contact HP to have it either repaired or replaced.

While you respond to that, let's start with the basics:
(because sometimes the simplest things goes unnoticed causing issues)

Step 1: Completing the network connection checklist

Use the following checklist to solve many problems with home networks in Windows 10:

• Check all of the network cables and wires. A loose or disconnected cable or wire prevents a network connection and Internet access. Check the following connections:

  • Network cable from the modem to the network hub (or router).

  • Network cable from the network hub to the RJ-45 network port on the computer.

    Figure : Shape of RJ-45 connector

    

  • Network cable between two computers.

• Check the lights on the network hub. The lights can often show the location of a connection problem.

• If you are trying to connect to another computer on the network, make sure that computer is turned on.

• Check the firewall settings on all the computers on the network. The firewall settings may be preventing network access.

After performing the items in the checklist, try to connect to the network.

If you do not experience further problems with the network, you are done.

If you are still experiencing problems with the network, check the network status.

Step 2: Checking the network status in the Network and Sharing Center

Use the following steps to open the Network and Sharing Center to check the network status in Windows 10.

1. Type view network status in the search box on the taskbar, then select View network status and tasks from the search results.

   Figure : Search for view network status

   

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

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