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Edge of the laptop screen near hinge broke and split when trying to open lid

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HP Notebook - 15s-du0069tu

2 years old laptop still working fine.

When I tried to open the lid, some cracking sounds occurred and checked what it was, it turns out the edge of the laptop above the hinges were split into two.


Laptop was not dropped, trampled or put any pressure against it, please help! my warranty expired 3 months ago. Some bad luck occurred to me 😞



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Welcome to HP Support Community

I understand your concerns and frustrations


I will escalate your case to HP's regional escalation team and a case manager will get back to you


Please check your Inbox

Thank you

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I Am An HP Employee

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