Edge of the laptop screen near hinge broke and split when trying to open lid

[Rairu]

2 years old laptop still working fine.

When I tried to open the lid, some cracking sounds occurred and checked what it was, it turns out the edge of the laptop above the hinges were split into two.

Laptop was not dropped, trampled or put any pressure against it, please help! my warranty expired 3 months ago. Some bad luck occurred to me 😞

 

 

[KrazyToad]

@Rairu

Welcome to HP Support Community

I understand your concerns and frustrations

I will escalate your case to HP's regional escalation team and a case manager will get back to you

Please check your Inbox

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.