08-21-2016 10:55 PM - edited 08-21-2016 10:56 PM
I've been using Kaspersky Total Security with a Microsoft 7 Operating System. I recently upgraded to Microsoft 10 and Kaspersky's "Safe Money"feature is unable to provide complete security protection for managing my financial matters, e.g. bank account credit cards, etc. Kaspersky technical support indicates the issue is enabling the visualization within the BIOS, and recommended that I contact HP, the manufacturer of my PC for assistance as this falls outside the scope of Kaspersky support. Additionally, is this a software rather than a hardware issue?
Of course my device is no longer under warranty, so I do hope someone can be of assistance.
08-27-2016 01:21 PM
Hi @itsmeicy ,
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with Virtualization. I would like to assist you today with resolving this issue.
Not all computer has this ability but if you look at the post How do I enable virtualization.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
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