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‎01-10-2021 02:28 PM - edited ‎01-10-2021 02:34 PM

HP Recommended
Product: Envy all-in-one
Operating System: Microsoft Windows 10 (64-bit)

The wireless mouse has died.  No, its not the batteries.  The scroll wheel is good and truly defunct.  Is there a replacement mouse that will connect with the internal  wireless receiver in the all-in-one?

1 REPLY 1

‎01-13-2021 07:32 AM

HP Recommended

@branson4020

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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