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HP Recommended
HP Pavilion 27-a275na
Microsoft Windows 10 (64-bit)

HP Inc. - Firmware - 11/12/2018 12:00:00 AM - 15.33.0.0 -Error 0x80070002 in Windows and

and PC Bios update (ROM Family SSID 82DC) Softpac 93323 F33. in HP Support will not install on my computer, Can anyone help?

1 REPLY 1
HP Recommended

I ran the update troubleshooter on the Windows Firmware update and it installed. Now the BIOS update seems to have disappeared from the HP Support Assisiant but a new update is there for Intel WLAN Driver sp87786 20.60.07. Once again I clicked to install and as with previous updates from the Support Assistant it installed all the way to 99.9% then failed.

It looks like this is now my only outstanding update. Is there an outside HP source for it? Des anyone know why the Support Assistant makes such a hash of supporting?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.