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Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 1 of 20 (218 Views)

Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Product Name: h8-1420t
Operating System: Microsoft Windows 10 (64-bit)

these show up not working need new driver.

Current driver is Challenger Backup Solutions, LLc

 

cannot read Camera or  any media.

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HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 2 of 20 (176 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Hi @jr44039

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the driver for the MMC card reader is not working correctly.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I recommend you to download HP support assistant and it will automatically install all the drivers required for your computer.

 

You can download HP support assistant from the below link.

 

http://hp.care/2peypQL

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 3 of 20 (172 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

I have run that at least 5 times and ran it again now and finds nothing.

 

Thanks,

Jim

HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 4 of 20 (170 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Hi @jr44039

 

I recommend you to download the driver from the below link and check.

 

http://hp.care/2nikIQ9

 

Let me know how it goes and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 5 of 20 (153 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Hi,

 

I went to that site a lot and no drivers for this unless if i am missing some thing i.

 

i have latest mother board drivers .

 

No drivers there for any of thes. Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

 

 

 

Computer is H8-1420T all there are windows 8, 8.1 64 bit and not Windows 10.

 

 

Thanks

Jim

HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 6 of 20 (149 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Hi @jr44039

 

I recommend you to update the driver from device manager.

 

Here is how it is done.

 

  1. Select the Start  button, type Device Manager, and select it from the list of results.
  2. Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right click your graphics card and select Update Driver.
  3. Select Search automatically for updated driver software.
  4. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
  5. If these steps don't work, try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

Let me know how it goes and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 7 of 20 (129 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

I have tried all these with Device Manager and uninstalled and rebooted and always come back with the same not working and the same driver  ---Challenger Backup Solutions, LLc-- Says this is the best driver for this and never works.

 

On reboot loads the same and never works.

 

 

Thanks,

Jim

HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 8 of 20 (125 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

Hi @jr44039

 

I recommend you to run a test on the card reader to make sure that it is working fine.

 

Follow the steps in the below article to run the test.

 

http://hp.care/2oFvgJj

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers

The_Fossette
I am an HP Employee

Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 9 of 20 (116 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

2.jpg

 

Found a program free tells you all you want and more about you computer .

 

Tried to send imags but stopped so sending one by one hope this helps

Jim

Tutor
Posts: 15
Member Since: ‎04-16-2017
Message 10 of 20 (115 Views)

Re: Generic - compact Flash Generic - MS/Ms pro Generic - SM/xd - Picture Generic - SD/MMc

3.jpg

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