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‎10-01-2022 03:47 PM

HP Recommended
Product: HP ENVY All-in-One - 32-a1027c
Operating System: Microsoft Windows 11

I want to upgrade the memory on my all in one, the video states the tape strips are not reusable. Where can I get replacements?

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3 REPLIES 3

‎10-01-2022 08:17 PM

HP Recommended

@REIROF , welcome to the Community.

 

Here are the strips (1st item) in HP PartSurfer.  Since they are no longer furnished by HP you can take the Part # and find from a third-party seller.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎10-02-2022 10:58 AM

HP Recommended

link does not work

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‎10-02-2022 07:21 PM - edited ‎10-02-2022 07:23 PM

HP Recommended

@REIROF, give this a try: https://partsurfer.hp.com/partsurfer/?searchtext=13Z24AA

 

I reread the item in PartSurfer and it is for the back cover with the Adhesive Strips.  I suggest that you contact HP Customer Support to see if they can help you find the strips.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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