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‎01-02-2023 01:08 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000a (207P7AV)

Hey I got my omen pc back in 2021 may and throughout its time it could handle mods and high graphics but tonight a day after new years while loading into a match of mw2 my pc screen went black then came back with lots of horizontal white lines that got worse as the mouse moved:/ I opened task manager and that interface didn’t glitch out but everything else did.? I opened omen hub app to see that my gpu performance is gone… is my gpu fried

1 REPLY 1

‎01-02-2023 11:28 AM - edited ‎01-02-2023 11:29 AM

HP Recommended

It is difficult to tell as you have only generically identified your PC with only its base model series.

 

That does not give details on how your specific one is configured.
Power on your PC and immediately click on the F1 key.

That will invoke the system information.

Find the product number(SKU) and post that in your next reply here in your thread.

 

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000a/2100404772/product-info

 

BTW, assuming that everyone know a games initials is just that, an assumption and maybe not such a great idea.


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