09-09-2019 02:28 PM
I was going to get the calculator by clicking on the left-hand corner MS icon, but passed another window on the bottom bar as I guided the cursor to the icon. The window popped up, froze in place, then the entire screen froze. I waited for 4-5 minutes, but it never unfroze. So I turned off the computer, and when it rebooted, the monitor came on, the cursor worked, but nothing showed on the blank, black monitor.
I do not think the HD is spinning, we do not hear it. Just the fan is working.
Can a HD that's not spinning, be fixed? If not, does anybody know of a good computer clinic that can recover the data in my HD?
Thanks for any help you can give me!!!