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- HP Community
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- HDMI optional port..

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09-21-2022 04:44 AM
Help! I have an HP Prodesk 400 G6 small form factor and need to find the optional hdmi part. I have tried to contact HP but with no success.
I need the part number and or if I need the cable number two, can or does anyone have any idea?
09-21-2022 11:00 AM
hi
HP ProDesk 400 G6 Small Form Factor PC - Part Locator
https://store.emprgroup.com.au/p-545435-l32387-001.aspx
could it be this?
https://partsurfer.hp.com/partsurfer?searchtext=L32387-001
https://store.emprgroup.com.au/hpi-970649997-6-hp-prodesk-400-g6-small-form-factor-pc-8zs14us.aspx
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09-23-2022 01:54 PM - edited 09-23-2022 01:58 PM
this part is only offered when you configure the system, HP does not officially offer it as a separate after sale item.
HP HDMI Port IO v2 Option Card HP ProDesk, which fits the
EliteDesk 800 G6, 805 G6, ProDesk 400 G6 (mini desktop), 400 G7, 405 G6, 600 G6, Workstation Z1 G6 Entry
the HP part numbers for this item are:
3TK74AA. 3TK74AT, L25757-001
here's a ebay link:
09-24-2022 01:37 AM
does this look curiously like what i said earlier?
https://www.amazon.com/HP-Hercules-Option-L32387-001-914969-002/dp/B083LDDZMM
What is the difference ?
Ebay link
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09-24-2022 06:51 PM - edited 09-24-2022 06:52 PM
there are various revisions of the flex I/O boards and they are not usually interchangeable the OP's system requires a v2 flex board
looking closely at the components on each boards picture, they appear to be slightly different
09-25-2022 01:54 AM
ok, but
if we look in the support hp part
HP Prodesk 400 G6 small form factor
here you have the first with reference found in the external site:
https://store.emprgroup.com.au/p-545435-l32387-001.aspx
https://partsurfer.hp.com/partsurfer?searchtext=L32387-001
see
L32387-001 | SPS-PCA HERCULES HDMI OPTION BOARD ENT18 |
Click Here To See The List Of HP Products That Part Number Is Used In.
8BX95ES | HP 400G6PD SFF i78700 8GB/512 PC |
16U28LS | HP 400G6PD SFF i79700 16GB/1TB PC |
173R6LS | HP 400G6PD SFF i79700 16GB/1TB PC |
try : L25757-001
https://partsurfer.hp.com/partsurfer?searchtext=%20L25757-001
no found
hence my doubt
but you have more experience with this type of product
I wasn't sure what I found was what I needed
thanks @DGroves
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