cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Gionzn
New member
1 0 0 0
Message 1 of 2
232
Flag Post

Solved!

HP 27-dp1016nl Desktop All-in-One hdmi in

HP Recommended
27-dp1016nl 3L0V6EA
Microsoft Windows 10 (64-bit)

Hello, I just bought this computer thinking it had hdmi in (I need an all in one capable to be used as an external monitor).

HP Store product page clearly stated that it had HDMI IN (HP 27-dp1016nl Desktop All-in-One PC - HP Store Italia) but there is no button to switch to this mode, also there is only one HDMI port, which most likely is an HDMI OUT one.

Now, I asked for technical assistance through whatsapp and I was asked to do the most useless things immaginable. Updating windows, for example, or trying other devices to connect to hdmi, send a video where i connect the cable, stuff like that.

Keep in mind that I just asked where the button to switch modes was.

We've been at this for 2 days, no result, no admission that it is a mistake on the page.

Now, is someone reading this able to please confirm that this model does NOT, in fact, have an hdmi in port?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 20
Level 20
100,110 39,150 13,003 27,327
Message 2 of 2
Flag Post
HP Recommended

@Gionzn 

 

Its specs

 

      https://support.hp.com/au-en/document/c06617237

 

It only has HDMI out at its back

 

  • (1) RJ-45 Ethernet port
  • (1) HDMI 1.4 port
  • (1) Power input port
  • (1) Headphone/microphone combo jack
  • (2) USB 2.0 Type-A ports
  • (2) USB 3.2 Gen 1 Type-A ports (5 Gbps data transfer)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
banhien
Level 20
Level 20
100,110 39,150 13,003 27,327
Message 2 of 2
Flag Post
HP Recommended

@Gionzn 

 

Its specs

 

      https://support.hp.com/au-en/document/c06617237

 

It only has HDMI out at its back

 

  • (1) RJ-45 Ethernet port
  • (1) HDMI 1.4 port
  • (1) Power input port
  • (1) Headphone/microphone combo jack
  • (2) USB 2.0 Type-A ports
  • (2) USB 3.2 Gen 1 Type-A ports (5 Gbps data transfer)

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation