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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-25-2019 10:08 AM

HP Recommended
Product: HP 8300 SFF
Operating System: Microsoft Windows 7 (64-bit)

Dear community,

 

i have a problem in using 32gb crucial ram on a HP 8300 sff, i bought the ram after using the tool on the crucial's site to verify the compatibility, the windows licence is windows 7 pro and from the specs of the HP 8300 it should support up to 4x8 gb of ram; after booting without no beep error from motherboard the pc go in BSOD with error of memory handling, i have no error if i use only 3/4 slot with 3/4 modules, not depending on slot or on modules i tried a lot of combination

 

I tried all the following

- upgrading bios to latest version

- test every single module with pccheck (utility that boot direct from cd with no OS started), in different slots without errors

- test summary 24gb of ram 3/4 modules on 3/4 slot with pccheck, in different combination  with no errors i did 8 or 9 times changing the free slot and the 3 modules used;

- test summary 32gb of ram with pccheck all the modules in all the slot with different order, i have errors on all the modules from the test

 

so with 24gb of ram the pc work fine independently from witch modules i use or witch slot i use:  so that it seems not to be a slot problem or a module problem

 

does anybody has a suggestion? 

 

thanks in advance for help

 

Michele from Italy

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