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04-03-2020
12:10 AM
- last edited on
04-03-2020
08:16 AM
by
kevin-t
Hi i have HP Pavillion 23 All-in-one PC being Model No. 23-f202in having Serial No. [edited] and Product No. H5Y58AA#ACJ.
My desktop screen from down is black i. e 1/3 portion and rest 2/3 display is fine.
I need to replace screen, so can someone help me find the right screen to buy and can the screen be replaced and how do i have to go about the same.
04-08-2020 12:20 PM
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 58.42 cm (23 inches) touch-enabled LCD high-definition panel display installed on the PC. To get the answer to this question, the display on this computer is not customer orderable part.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to replace the display. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee