11-14-2018 01:33 PM - last edited on 11-14-2018 06:50 PM by rick-s
I might be barking the wrong tree but is this not a sign that touchscreen (as in, touchscreen itself only) has simply died and is no longer recognised by OS?
If that happens regularly on devices that are just out of warranty, then it's a shame...
11-15-2018 03:52 PM
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11-19-2018 02:31 AM
You have to enable and disable your touchscreen. Type device manager in search box and select them, now select the arrow next to Human Interface Devices and select HID-compliant touch screen.
After that select the Action tab at the top of the window.
Select disable or enable.
Hope you will understand to do.
11-22-2018 05:03 AM - edited 11-22-2018 05:05 AM
Our touch screen has gone gray stiped but works, printer all new just had it for a month. Happened from one day to another nothing special took place just turn off and on.