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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-14-2018
01:33 PM
- last edited on
11-14-2018
06:50 PM
by
rick-s
I might be barking the wrong tree but is this not a sign that touchscreen (as in, touchscreen itself only) has simply died and is no longer recognised by OS?
If that happens regularly on devices that are just out of warranty, then it's a shame...

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-15-2018 03:52 PM
Thank you for joining HP Forums.
It's a pleasure assisting you in finding answers to your technical queries.
I have sent you a private message, for the further course of action that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!
Raj1788
I am an HP Employee

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-16-2018 10:36 AM
thank you for reply how do i find private message

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-17-2018 01:37 AM
Well, you won't as bot have sent it to me...! Talk about human touch...
I have forwarded it to you now via PM.

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-19-2018 02:31 AM
You have to enable and disable your touchscreen. Type device manager in search box and select them, now select the arrow next to Human Interface Devices and select HID-compliant touch screen.
After that select the Action tab at the top of the window.
Select disable or enable.
Hope you will understand to do.

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-21-2018 01:24 PM
Can you please PM me as well. I am in the exact some boat. Pls and thank you.

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-21-2018 01:30 PM
Sent / forwarded via PM.
To be clear: I do not have that problem myself, I merely contributed with my two-pence to this thread...

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-22-2018 05:03 AM - edited 11-22-2018 05:05 AM
Our touch screen has gone gray stiped but works, printer all new just had it for a month. Happened from one day to another nothing special took place just turn off and on.

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-26-2018 07:53 AM
Can you forward the same message regarding touchscreen to me? Same issue here. Thank you.

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HP All-in-one TOUCHSCREEN has suddenly stopped working
11-26-2018 08:10 AM
Still no help from anyone and no answers to my pm box.....