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HP Recommended
HP ENVY All-in-One - 32-a0055
Microsoft Windows 11

Bottom right of screen Hp Display Control upgrade notice appears. I click OK and it takes me to a NOT FOUND page displays with the following message:

"The requested URL/storage/nawest1/hpi.origin.cdn.level3.net/published/pub/caps-softpaq/HP/DC/HPDC_ Service_4.788.0.exe was not found on this server"

 

Then a Close Window HP Display Control screen replaces the upgrade notice screen.

What is going on and how can I remove this notice from appearing.

2 REPLIES 2
HP Recommended

@IIDCNYC,

 

I could be mistaken, but since HP decommissioned the SoftPaq Download Manager in August 2019, perhaps try to run its replacement (HP Image Assistant) which can be downloaded here: https://support.hp.com/us-en/document/c02860501.

 

Hope this helps.

 

Kind Regards,

 

NonSequitur777

HP Recommended

hi@IIDCNYC @NonSequitur777 

for computers, non-professional, we will use more hp support assistant

HP Support Assistant | HP® Official Site

but as for the display control error, it's not new
I have already proposed solutions, but no return for some!

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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