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JunkTony
New member
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Message 1 of 2
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HP EX900 SSSD WARRANTY

HP Recommended
EX900 SSD
Microsoft Windows 10 (64-bit)

We have 16 pieces of EX900 SSD's that have failed.  The serial numbers show in HP's warranty system as unrecognized.  Following instructions given to us previously we emailed [personal info removed] requesting an RMA but have received no answer after several days.  Their phone number is not answered.

 

Please let us know how to proceed to get warranty support on these SSD's.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@JunkTony

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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