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‎01-10-2023 10:03 AM

HP Recommended
 

My HP EX950 SSD stopped working.  It is not recognized by BIOS in either M.2 slot on my motherboard.

 

I am trying to file a warranty claim but the serial number and part number are not recognized.

 

How do I request warranty support for this item?

Category:
1 person had the same question
1 REPLY 1

‎01-20-2023 05:36 AM

HP Recommended

Hi @Fixmyish,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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