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HP Recommended
HP Elite Slice Base Model
Microsoft Windows 10 (64-bit)

Hello there,

 I added a SSD M.2 NVMe 1 TB from Samsung (970 EVO Plus 1 TB M.2 Internal NVMe SSD) to my Elite Slice. I cloned the already existing SATA SSD to the new drive. Both drives show up in Windows explorer and I can use the new NVMe SSD.

But I cannot boot from the new drive. I changed in BIOS both the boot order in UEFI and / or Legacy and whatever combination, it only boots from the old SATA. When told to boot from Samsung it does not find an OS to boot from.

Help much appreciated 🙂

Thanks,

Bee

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Bee:

 

It is possible that since you cloned the hard drive, to the SSD the clone also brought over the SATA boot structure to the NVMe SSD.

 

NVMe SSD's do not use a SATA controller to boot.  They use a totally different NVMe controller.

 

Here's what I recommend you do...

 

Make a bootable USB recovery drive with the cloud recovery tool to install W10, the drivers and the software that originally came with your PC onto the new SSD.

 

This package provides the Cloud Recovery Client for supported computer models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

 

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113100.exe

 

I have attached the instructions for use below.

 

Temporarily disconnect the hard drive so you are sure that the tool installs Windows on the SSD and not the hard drive.

 

Hopefully your PC will boot from the new SSD afterward.

 

Then you can connect the hard drive back up, format it and use it for storage.

View solution in original post

3 REPLIES 3
HP Recommended

Hi, Bee:

 

It is possible that since you cloned the hard drive, to the SSD the clone also brought over the SATA boot structure to the NVMe SSD.

 

NVMe SSD's do not use a SATA controller to boot.  They use a totally different NVMe controller.

 

Here's what I recommend you do...

 

Make a bootable USB recovery drive with the cloud recovery tool to install W10, the drivers and the software that originally came with your PC onto the new SSD.

 

This package provides the Cloud Recovery Client for supported computer models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

 

https://ftp.hp.com/pub/softpaq/sp113001-113500/sp113100.exe

 

I have attached the instructions for use below.

 

Temporarily disconnect the hard drive so you are sure that the tool installs Windows on the SSD and not the hard drive.

 

Hopefully your PC will boot from the new SSD afterward.

 

Then you can connect the hard drive back up, format it and use it for storage.

HP Recommended

Thanks for that reply! I didnt know there are sata specifics in the boot structure, now I understand. Recovery disk only worked with fresh install. Now it boots, but I had to install everything anew...

HP Recommended

You're very welcome.

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