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Wayne_56
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Solved!

HP Envy 23 AIO

HP Recommended
HP envy 23
Microsoft Windows 8.1 (64-bit)

Hello so we have a HP Envy 23 and I was able to get an add on video card and the heatsink to upgrade the performance, I disabled the secure boot so that I was able to get to the next step which I expected to be install the drivers, but the unit seems to post but the screen never lights up, there are no error beeps the hard light seems to be doing something but nothing on the display, I remove the add on card and I am able to boot to Windows, I did the latest BIOS update, any ideas as to what is happening here ? I am missing something ?  Any help would be appreciated.  

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Wayne_56
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Hello and thank you for answering, so here it is, I took it apart again and looked at the controller for the touchscreen there is a little cable that goes to the motherboard and it is indicated as the connector for the on board graphics and right next to it is an identical connector and it is indicated as the one for the mxm card , I switched the cable over and put it back together and guess what ? Yes it works !!    So we now have the addon card working, any one that comes across this thread looking to add a video card to the Envy 23 AIO which did not have the card but used the built in Intel Graphics there are 2 points 

 

1: Disable secure  boot in the bios 

2: After you have installed the card look closely at the controller for the touch screen and follow that little cable you will see an empty connector that tells you it is for the mxm 

 

Again thx Old_geekster Happy New Year to you and yours

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old_geekster
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@Wayne_56 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  Also, who is the manufacturer of the video card and what is the full model number?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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Wayne_56
Author
Level 1
2 1 1 2
Message 3 of 4
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HP Recommended

Hello and thank you for answering, so here it is, I took it apart again and looked at the controller for the touchscreen there is a little cable that goes to the motherboard and it is indicated as the connector for the on board graphics and right next to it is an identical connector and it is indicated as the one for the mxm card , I switched the cable over and put it back together and guess what ? Yes it works !!    So we now have the addon card working, any one that comes across this thread looking to add a video card to the Envy 23 AIO which did not have the card but used the built in Intel Graphics there are 2 points 

 

1: Disable secure  boot in the bios 

2: After you have installed the card look closely at the controller for the touch screen and follow that little cable you will see an empty connector that tells you it is for the mxm 

 

Again thx Old_geekster Happy New Year to you and yours

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old_geekster
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You are welcome, @Wayne_56!

 

Thank you for the great explanation of how you solved your problem!  I am certain that it will help someone in the future.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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