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HP Recommended

I recently installed HP Fan Control 1.0.0.2 via HP Support Assistant.

 

However, I am not sure whether it is causing any issues ?

 

In Reliability History, two days ago there is the following message:

 

Source
ID19 HP Fan Control App

Summary
Stopped working

Date
‎22/‎04/‎2026 18:39

Status
Report sent

Description
Faulting Application Path: C:\Program Files\FanControlApp\FanControlApp.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: FanControlApp.exe
Application Version: 1.0.0.1
Application Timestamp: 5e378085
Fault Module Name: FanControlApp.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 5e378085
Exception Code: c0000005
Exception Offset: 0000000000001e1c
OS Version: 10.0.26200.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 1aa4
Additional Information 2: 1aa4c253721a430e4d9b5a9222adc138
Additional Information 3: 1bbb
Additional Information 4: 1bbb48bee97946c8632d7dbe5d7d2ffd

Extra information about the problem
Bucket ID: 5c50eeb4dfce73db28bce26f1a60e1c0 (1782548519343677888)

 

I think I may need to roll back the driver ? (via HP Support  Assistant ?)

 

Or could there be another cause ?

 

Thanks.

 

 

 

 

1 REPLY 1
HP Recommended

Just as an aside, I still have version 1.0.0.1 (sp172007).

 

Maybe I could install that instead, just for now ?

 

Thanks if anyone has any ideas. 

 

I don't see why the newer version would cause issues, but at the moment I'm just not sure.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.