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Bhurley317
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Message 1 of 4
264
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HP Homestore

HP Recommended
HP Laptop
Microsoft Windows 10 (64-bit)

Laptop case joint breaks

3 REPLIES 3
itsmyname
Level 9
5,033 4,948 232 647
Message 2 of 4
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HP Recommended

How old is your computer? 

Is the original HP warranty still valid?

Did you purchase an Extended Warranty?

Contact HP Support, to see if the nearest authorized HP Repair Depot can, for a fee, fix it.

 

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 440
Message 3 of 4
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HP Recommended

Hi@Bhurley317,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 440
Message 4 of 4
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We haven’t heard from you in a while, this post is with reference to the thread you had created at your friendly neighborhood (HP Support Community), 

  

I would like to know if the resolution we had provided worked for you?  

 

If the issue still persists, this would confirm a hardware issue. Please Contact HP in your region regarding the service options.  

 

If you have any other queries, feel free to reply any time and thank you for being a valuable member of our HP Family. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.  

 

Have a great day ahead! 

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