• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-27-2022 11:17 AM

HP Recommended
Product: HP Desktop PC M01-F1046ng
Operating System: Microsoft Windows 11

Guten Tag zusammen!

 

Leider habe ich ein Problem mit einem BIOS Update welches über Windowsupdate (Win11 pro) am 24.10.2022 aufgespielt wurde.

Das BIOS-Updat ist in Dauerschleife mit dieser Meldung:

„Bios-Imagedatei kann nicht geöffnet werden“

 

Komme nicht ins UEFI oder sonstiges. Der Rechner, M01-F1046ng, geht bei Start/ Neustart immer in diese Dauerschleife. 

 

Nun habe ich bereits sämtliche Tipps hier von HP und verschiedenen Foren ausprobiert um das BIOS zu resetten oder auch neu aufzuspielen. Nichts hat geholfen, immer noch Dauerschleife.

 

Ein COMOS-Reset per Jumper stellt sich als schwierig dar, da die Beschriftung auf dem Bord nicht eindeutig ist. Hierzu habe ich probiert das Handbuch fürs Board zu finden, leider Fehlanzeige. Und den BIOS-Chip kann ich auch nicht ausmachen um zu sehen ob er einfach auswechselbar ist, also ob gesteckt oder gelötet.

 

Daher nun meine drei Fragestellungen:

 

  1. Gibt es noch eine spezielle Lösung für dies BIOS-Update-Problem?
  2. Woher bekomme ich das Handbuch für diese Hauptplatine.
  3. Ist der BIOS-Chip gelötet oder gesteckt?

 

Vielen lieben Dank schon mal vorweg!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2022 10:19 AM

HP Recommended

hi @Ruediger57  @RodrigoB 

 

very little successful return
but in this type of case, most of the time, the only known solution here is to try with a usb key

https://support.hp.com/us-en/product/hp-desktop-pc-m01-f1000a/37921112/model/2100381841?sku=2S7B4EA

Recovering the BIOS (Basic Input Output System)

Recover the BIOS using a USB recovery drive

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-27-2022 03:08 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-28-2022 10:19 AM

HP Recommended

hi @Ruediger57  @RodrigoB 

 

very little successful return
but in this type of case, most of the time, the only known solution here is to try with a usb key

https://support.hp.com/us-en/product/hp-desktop-pc-m01-f1000a/37921112/model/2100381841?sku=2S7B4EA

Recovering the BIOS (Basic Input Output System)

Recover the BIOS using a USB recovery drive

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-29-2022 06:31 AM

HP Recommended

Hello Prométhée !

 

Thanks for the tip, I had already tried all of these options.

The BIOS update was also read in via USB stick, but then the message came back

"Cannot open BIOS image file"

 

…. somehow the computer (the BIOS) is stuck in this loop.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.