cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
ub6424
Level 10
6,197 6,167 317 494
Message 21 of 27
Flag Post
HP Recommended

Hello @dotbros 

 

Temporarily disconnect all drives ( ssd, m.2 ... ) and boot with ubuntu usb flash drive again ...

Does it work ?

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
dotbros
Author
Level 2
14 12 0 2
Message 22 of 27
Flag Post
HP Recommended

Temporarily disconnect all drives ( ssd, m.2 ... ) and boot with ubuntu usb flash drive again ...

Does it work ?

I've done that before. Doesn't work.

 

Was this reply helpful? Yes No
ub6424
Level 10
6,197 6,167 317 494
Message 23 of 27
Flag Post
HP Recommended

Hello @dotbros 

 

I've done that before. Doesn't work.

Call the emergency doctor 😃

This is strange, what is your next plan ?

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

 

 

Was this reply helpful? Yes No
dotbros
Author
Level 2
14 12 0 2
Message 24 of 27
Flag Post
HP Recommended

Call the emergency doctor 😃

This is strange, what is your next plan ?

I was hoping you would help me...  Besides, it's a HP community forum, not a randomly choosen one.

 

I found also an information you can see below. That's the reason why I'm looking for any software solution.

 

https://support.hp.com/ie-en/document/c06701407

 

-> Next I'm going to buy another i7-8700 and try if my old is not a faulty one.

 

 

Was this reply helpful? Yes No
ub6424
Level 10
6,197 6,167 317 494
Message 25 of 27
Flag Post
HP Recommended

Hello @dotbros 

 


@dotbros wrote:

-> Next I'm going to buy another i7-8700 and try if my old is not a faulty one.

Borrow a processor from a computer repair store for testing.

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
dotbros
Author
Level 2
14 12 0 2
Message 26 of 27
Flag Post
HP Recommended

Borrow a processor from a computer repair store for testing.

It's impossible 🙂 No one will help if it's his job 🙂

Was this reply helpful? Yes No
ub6424
Level 10
6,197 6,167 317 494
Message 27 of 27
Flag Post
HP Recommended

Hello @dotbros 

 

Do you have a 2nd motherboard/computer to test the current i7 cpu ?

 

Buy a new i7 CPU that meets the specification. If the new one doesn't work either, it's the motherboard and you can send the CPU back. If you have HP warranty, the motherboard should be replaced or use another model.

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation