• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-23-2021 02:09 PM

HP Recommended
Product: OMEN by HP 880-109nc
Operating System: Microsoft Windows 10 (64-bit)

Hello, a few weeks ago, I have installed second new HDD to my HP Omen desktop to upper bracket of the PC. Now, I am experiencing random freezing of PC for a few seconds, sometimes it takes longer and PC restarts itself. Is it possible, that my PC can not handle more than 1 HDD anymore (it is already 2 years old)?

3 REPLIES 3

‎01-23-2021 02:16 PM

HP Recommended

@Miro0102-SVK- , welcome to the Community.

 

I would say that you most likely received a failed HDD.  The PSU is 500W.  So, it will have no problem with two HDD's and a M.2, SSD.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-25-2021 03:11 PM

HP Recommended

Well, I have done some observation in Event viewer, and this Error popped out, when it happened:

Display driver nvlddmkm stopped responding and has successfully recovered.

Can it be a cause? Something with graphics card/drivers?

Was this reply helpful? Yes No

‎01-25-2021 07:04 PM

HP Recommended

Thank you for the additional information, @Miro0102-SVK-!

 

The best way to rule out a video card problem is connect the monitor to the Integrated Video on the motherboard to see if this solves the problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.