Create an account on the HP Community to personalize your profile and ask a question
08-12-2020 03:47 AM
Hello guys. I have HP pavallion dv6 2153ee.
And i bought a ram last week. The ram is not faulty. Because i tried it to my cousins laptop and it worked. But it keeps blue screen on my HP pavallion.
This is what i bought ONLINE. and it says
8GB PC3-10600S 1.5V ( kingston )
MY RAM ON MY LAPTOP IS
2 x 2gb 2rx8 PC3- 10600s ( Samsung )
So im just wondering. There is an available ram n the online store same samsung but the only difference is its 4 and 8gb
So my question is will it work?
And 2nd question is why that kingston that i bought didnt worked.
Please need help.
08-14-2020 05:16 PM
@ImAFilipino Welcome to HP Community!
I understand that you are getting a blue screen.
Please let us know how many rams is installed on your laptop.
I have checked the manual and your product support only 8GB ram.
Please install the old ram and check.
Please perform the memory test.
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to Component test.
5) From the list, run the Memory (extensive) test.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
08-21-2020 01:43 PM - edited 08-21-2020 01:46 PM
Hi sir, oh my! Thank you so much for your response.
I have 4GB in my laptop
2 x 2gb 2rx8 PC3 10600S
And the ram i bought last month was kingston 8GB PC3 10600S BUT IT didnt worked.
So this time i want to risk again my last money . And i saw the EXACT ram inside my laptop but this time its 4GB.
THIS IS THE PICTURE that i saw n the internet
* picture wont wont upload but
Its SAMSUNG 4GB 2rx8 PC3 10600S
Hoping it will work 😩😩
08-24-2020 09:29 PM
my ram n my laptop is
2 x 2gb PC3-10600S ( Samsung )
And my CPU Z says that my frequency is 532.1 Mhz
I am running windows 7
And my question sir is can i buy
Samsung 4gb PC3 - 10600S 1333mhz
Samsung 4gb PC3 - 8500 1066mhz
Thank you so much for your reply. I really appreciate it
08-25-2020 09:29 AM
You can buy Samsung 4gb PC3 - 10600S 1333mhz however, the computer will run at 1066 MHz frequency. If you install two RAMs then 532.1 Mhz each.
I hope that answers your question.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Stay Home – Stay Safe
I am an HP Employee