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‎07-23-2019 04:21 PM

HP Recommended
Product: HP Pavilion 24-b270na All-in-One
Operating System: Microsoft Windows 10 (32-bit)

My all in one won’t start. I’ve trouble following all the trouble shooting incl unplugging, trying hard reboot, removing all additional accessories, a different Hp battery... but still nothing, just black screen without any lights anywhere.

 

can anyone help please? My pc is <2 but over 1 year so website says it’s out of warranty annoyingly. Knew I should have bought it from John Lewis which offers minimum 2 year as standard

1 REPLY 1

‎07-26-2019 02:28 PM

HP Recommended

@RCWC_1234,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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