Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Pavilion 590-p0066 won't recognize PCI express video card Visiontek 5570

HP Recommended
Pavilion 590-p006
Microsoft Windows 10 (64-bit)

I've tried to install a Visiontek 5570 1GB PCIE Video Card with 4 hdmi's out into a new Pavilion 590-p0066 desktop with 12 meg of Ram and a 310 Watt power supply.

For this  video card it is recommended to have at least a 250 watt power supply.
When I put the Visontek card in the single PCI Express slot the onboard video becomes disabled and I get no video out on the Visiontek  card ..... no startup screen or anything. The card fan is moving, but there is no video out on any of the 4 hdmi outputs.

The card works fine on another computer. Can anyone help resolve the problem?
I don't see much in the HP Bios to change that could help.

Any suggestions?

Thank yiou


Level 15
Level 15
12,842 12,635 1,771 5,007
Message 2 of 2
Flag Post
HP Recommended


It is a very simple answer.

The HP590-p0066 is a circa May 2018 unit with UEFIvBIOS, and Secure Boot.  The HD 5570 is a Oct 2011 card, with Legacy BIOS (not UEFIvBIOS).  All you need do is follow the guidelines listed here.  Look at the FAQ list, it's item 3.  You want to disable Secure Boot,, and enable Legacy.



This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation