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asylum28au
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Solved!

HP Pavilion Gaming Desktop 690-0076a Hard drive error.

HP Recommended
HP Pavilion Gaming Desktop 690-0076a
Microsoft Windows 10 (64-bit)

I ran a systems test  as my PC was running a bit slow. The Long drive self test came up failed.

Failure details - Hard drive check:

The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

How do I check my hard drive to see if it can be repaired? I think it is my SS Drive as its the one that has windows on it.

Everything seems to be working, Just sometimes programs freeze and don't respond.

Spewing as it's only 18 months old.

 
1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
11,337 11,187 1,156 3,654
Message 2 of 3
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HP Recommended

Hello
check which disk it is
this must be mentioned in the test
The hard drive cannot be repaired, if it is hs, it needs to be replaced
In some cases we can just work around the problem
A simple re installation if it is the system disk, or a complete formatting if the hdd data
but this may only be temporary, you may have to replace it later

 

HP Pavilion Gaming Desktop 690-0076a Product Specifications

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------

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2 REPLIES 2
Prométhée
Level 16
11,337 11,187 1,156 3,654
Message 2 of 3
Flag Post
HP Recommended

Hello
check which disk it is
this must be mentioned in the test
The hard drive cannot be repaired, if it is hs, it needs to be replaced
In some cases we can just work around the problem
A simple re installation if it is the system disk, or a complete formatting if the hdd data
but this may only be temporary, you may have to replace it later

 

HP Pavilion Gaming Desktop 690-0076a Product Specifications

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
asylum28au
Author
Level 1
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi,

 

I cannot see anywhere in the test which drive it is testing.

It still comes up as failed but everything is working as it should be.

I have a backup so we'll see if it goes at some point.

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