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HP Recommended
HP Pavilion Gaming Desktop 690-0076a
Microsoft Windows 10 (64-bit)

I ran a systems test  as my PC was running a bit slow. The Long drive self test came up failed.

Failure details - Hard drive check:

The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

How do I check my hard drive to see if it can be repaired? I think it is my SS Drive as its the one that has windows on it.

Everything seems to be working, Just sometimes programs freeze and don't respond.

Spewing as it's only 18 months old.

 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
check which disk it is
this must be mentioned in the test
The hard drive cannot be repaired, if it is hs, it needs to be replaced
In some cases we can just work around the problem
A simple re installation if it is the system disk, or a complete formatting if the hdd data
but this may only be temporary, you may have to replace it later

 

HP Pavilion Gaming Desktop 690-0076a Product Specifications

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

2 REPLIES 2
HP Recommended

Hello
check which disk it is
this must be mentioned in the test
The hard drive cannot be repaired, if it is hs, it needs to be replaced
In some cases we can just work around the problem
A simple re installation if it is the system disk, or a complete formatting if the hdd data
but this may only be temporary, you may have to replace it later

 

HP Pavilion Gaming Desktop 690-0076a Product Specifications

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hi,

 

I cannot see anywhere in the test which drive it is testing.

It still comes up as failed but everything is working as it should be.

I have a backup so we'll see if it goes at some point.

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