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‎03-19-2021 11:25 AM

HP Recommended
Product: HP Pavilion Desktop - TP01-1127c
Operating System: Microsoft Windows 10 (64-bit)

Brand new desktop checks for driver updates several times a day.  It's scheduled for once a week on Friday evening.  Is there a way to stop the frequent update checks?  It's very annoying.

7 REPLIES 7

‎03-19-2021 12:14 PM

HP Recommended

Hello
if it is hp support assistant, see here how to do it, it is best to deactivate everything, and check manually from time to time

 

HP Support Assistant | HP® Official Site

https://support.hp.com/us-en/document/c03467905

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎03-19-2021 05:19 PM

HP Recommended

My Settings screen doesn't look like the one shown in the link you provided.   Mine looks like this, and I've turned off the check for updates.  It's still checking for updates about every couple of hours.HP capture.png

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‎03-20-2021 02:58 AM

HP Recommended

Did you install the latest version?
are you receiving hp software updates, not windows update?

 

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‎03-20-2021 10:33 AM - edited ‎03-20-2021 10:38 AM

HP Recommended

The desktop is brand new, delivered 3/17/21.  HP Support Assistant has updated at least a dozen times since then.  It says it's up to date.HP2.png

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‎03-20-2021 11:34 AM

HP Recommended

You are not responding for windows update.
uninstall the software, since you have disabled updates it should no longer appear
If it's ok, reinstall it, then reconfigure the updates, to check if it's ok ..

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‎03-20-2021 02:07 PM

HP Recommended

It's NOT the WINDOWS UPDATE that keeps running.  it is the HP UPDATE ASSISTANT!!!!  Which I stated in my first post.  

 

This is a brand new HP Pavilion desktop - 3 days old.  I will NOT uninstall HP-installed software, and I don't want to manually check for updates.  I was expecting HP tech support to figure out what the HP problem was and provide a solution., not confuse an HP problem with a Windows problem.

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‎03-21-2021 02:09 AM

HP Recommended

Contact HP

sorry If you don't want to try anything, there's nothing we can do for you here

 

good luck

 

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