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‎12-06-2021 03:52 PM

HP Recommended
Product: HP Pavilion TG01
Operating System: Microsoft Windows 11

Hi,

I had recently bought an HP Pavilion gaming desktop.

However, I ordered it with 1TB of SSD.

When I started up the PC, I saw in my storage settings that there was only the original 256 gigabytes.

I'm not really good with computers, so I was wondering if there was something I had to do to enable the extra storage?

Category:
2 REPLIES 2

‎12-06-2021 04:04 PM

HP Recommended

Hi,

 

I would contact HP Support (Link to HP Support) if you ordered a 1TB NVME SSD but received a 256 GB NVME SSD.

 

You should have some documentation which can be used to contact HP Sales.

 

Regards

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‎12-07-2021 12:14 PM

HP Recommended

Hello
what is the exact model of the computer, product number P / N?
is it a custom configuration?
hp store or third party site?

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