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HP Recommended

I am getting constant memory errors.  I would like to upgrade the memory on this machine.  Is the memory upgradable or do I have to replace the computer - I am not sure if it the RAM or other memory that needs more space.  I am not that computer savoy but can follow instructions.  The computer is an AIO so I am unsure.  If possible, please provide the product number I should be using and any link available to show installation procedure.

 

Thank you in advance!!!

1 REPLY 1
HP Recommended

If your PC is getting blue screen memory errors, most likely the 8 GB memory chip is faulty and needs to be replaced.

 

According to the Crucial memory report for your PC, it has two memory slots and can support up to 2 x 16 GB of memory.

 

HP - Compaq Pavilion 24-xa0119 All-in-One | Memory RAM & SSD Upgrades | Crucial.com

 

This service teardown video may be of help to you:

 

Removing & replacing parts for HP Pavilion AiO 27-xa0000 | HP Computer Service (youtube.com)

 

Those All-in-One PC's may be difficult to take apart, so be very careful.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.