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cdt2013m
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Message 1 of 2
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Solved!

HP Pavillion Desktop

HP Recommended
HP Pavillion 510-P150NA
Microsoft Windows 10 (64-bit)

Why is it my HP Desktop freezes at the HP logo when initiating a fresh installation of Windows 10 with either a brand new Crucial MX500 SSD or a brand new Samsung 860 EVO however installs fine using a new Integral V Series 120GB SSD ??

When either the brand new out of the box Crucial or Samsung SSD's are connected to the SATA connection it just freezes at the HP logo and won't display the Startup menu, therefore, unable to access the BIOS. 

 

(No difference either when I removed the Crucial & Samsung SSD and changed the Bios from Secure boot to Legacy Support).

 

Read a few forums on this with people having the same problem with the Crucial SSD & Samsung EVO SSD but no resolution?

Yet was fine using an Integral V Series SSD !!! 

1 ACCEPTED SOLUTION

Accepted Solutions
wb2001
Level 15
12,842 10,235 1,776 3,767
Message 2 of 2
Flag Post
HP Recommended

@cdt2013m 

I also have read of the issue. Kingston also works. It is related to a BIOS update, and as we all know, once updated, your stuck with it.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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1 REPLY 1
wb2001
Level 15
12,842 10,235 1,776 3,767
Message 2 of 2
Flag Post
HP Recommended

@cdt2013m 

I also have read of the issue. Kingston also works. It is related to a BIOS update, and as we all know, once updated, your stuck with it.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
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