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‎10-15-2023 07:20 AM

HP Recommended
Product: HP ProDesk 600 G5 Small Form Factor PC RCTO Base Model
Operating System: Microsoft Windows 11

Hi. I buy HP Prodesk 600 G5 SFF and i also have my good sound card ASUS Xonar SE PCIE. To yesterday this card worked on my old computer DELL Optipex 5050 SFF with no problem on PCIe 4x in this DELL. Also with Windows 11 Pro. I installed this card in my HP ProDesk 600 also on PCIE 4x but card no working correct... has an issue... windows found this card but sound from this card no working and still freezeing... and freez computer....
I replace this card and put in PCIE 16x and sound works ok , but another problem is that sometimes when power on computer and run WIndows it no found this card. Only show device integrated with HP audio, Power off and again power on and normally found card. Bion on my HP is updated to latest R07 Ver. 02.18.00. In bios  in dont found any options abot more advanced configuration PCIE. 
Please help me.... 

3 REPLIES 3

‎10-16-2023 10:31 AM

HP Recommended

The issue you are facing is ASUS failure to provide working drivers for the XONAR for Windows 11.

 

You are one of many with the very same issue even on different hardware.

 

https://www.google.com/search?client=firefox-b-1-d&q=asus+xonar+and+windows+11


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‎10-16-2023 01:20 PM

HP Recommended

But on DELL Optiplex also with Wind 11 and the same driver it works with no problem. And i have ASUS Xonar SE but pewople has problem with other model of Xonar.

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‎10-24-2023 06:57 AM

HP Recommended

I write to ASUS but he tell me that i must contact with HP. ASUS Sound Card should also works on PCIE 4x and PCIE16x. 
Please help me where i can write email/message to HP with describe problem ? I found only telephone contact in my country.

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