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Wing9082
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Message 1 of 2
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HP SSD EX900 M.2 500GB Warranty - HP website does not recognize the S/N

HP Recommended
HP SSD EX900 M.2 500GB
Microsoft Windows 10 (64-bit)

I have an issue with my SSD and I would like to use my warranty but the HP warranty check website does not recognize my serial number.

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Wing9082  Welcome to HP Community!

 

I understand that you are facing issues with HP SSD EX900 M.2 500GB.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

You can contact support without a serial number.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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