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‎10-18-2020 09:32 AM

HP Recommended
Product: Touchsmart 300
Operating System: Microsoft Windows 10 (32-bit)

My son uses an older HP Touchsmart 300 for his school work. I upgraded the OS to Windows 10 a couple of months ago. The computer is crashing frequently now and HP diagnostic test is failing for the hard drive. 

 

I want to replace the hard drive but don't know the compatibility requirements and recommended size. 

 

Thanks for your help

2 REPLIES 2

‎10-18-2020 11:36 AM

HP Recommended

hi

give the product number please

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

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‎10-18-2020 11:59 AM

HP Recommended

NY536AA#ABA

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