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Message 1 of 2
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HP Warranty Dispute

HP Recommended
Microsoft Windows 10 (64-bit)

Need assistance with a Warranty dispute for which I created a ticket on June 16 but and there has been no progress.

I purchased the desktop on May 30, 2020, and I've included a receipt showing the purchase date. However, HP website says the warranty has expired.

I called HP Support too but their system was down and couldn't help either.

How can I get it resolved by HP?

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @SumitG

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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