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drmikemaroon Top Student
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HP p7-1417c Desktop Front USB ports broken

HP Pavilion p7-1400 Desktop PC series
Microsoft Windows 10 (64-bit)

The front USB ports on my HP p7-1417c desktop are damaged and no longer work.

 

Can anyone point me to a link where I can purchase replacement panel for this desktop to replace the front USB ports. The panel also contains the audio and microphone jacks.

 

Thanks.

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HP p7-1417c Desktop Front USB ports broken

@drmikemaroon

 

Is all 4 bad???

 

Bad USB.JPG

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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drmikemaroon Top Student
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HP p7-1417c Desktop Front USB ports broken

My specific PC is the HP p7-1417c and only has 2 usb 3.0 ports. Both of those are not working.

 

I did a product search on HP Parts website and I'm looking for part #647115-012.

 

Thanks.

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HP p7-1417c Desktop Front USB ports broken

@drmikemaroon

 

I got the same number from PartSurfer and noticed it was 2 port???

 

https://www.compupartsolutions.com/647115-012

 

https://www.impactcomputers.com/647115-012.html

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
drmikemaroon Top Student
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HP p7-1417c Desktop Front USB ports broken

I placed an order with Impact Computers, however after a couple of days they refunded my money because they couldn't locate the part. 

 

I'm trying Compuparts Solutions to see if they can fulfill the order.

 

Thanks.

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drmikemaroon Top Student
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HP p7-1417c Desktop Front USB ports broken

Got the part. Thanks for the information.

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FoggyPreacher Student
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HP p7-1417c Desktop Front USB ports broken

My problem is the same, except that I have a 570-p230 and there is one usb 3.0 and one usb c and a card reader and a headphone jack. Are they on one board or multiple?

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chellncheese Student
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HP p7-1417c Desktop Front USB ports broken

I have a similar situation with my Pavilion 690-0024. Somehow damaged one of my front usb 3.1 ports and now I can't use it. I get 2 different error messages, it's either a power surge on a usb port or the usb port requires more power. Either way, it's not a usable port currently.  I have gone to the part surfer to try and find the replacement but I can't figure out which part is the part I need.  My product number is 3LB46AA if anyone can point me to what part number I actually need to fix this.

 

Thanks!

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