• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
HP Recommended
Microsoft Windows 10 (64-bit)

The keyboard does not operate on initial powerup.  if I restart the computer the keyboard operates normally..

1 REPLY 1
HP Recommended

Greetings @BillOhYeah 

 

Welcome to the HP Forum.

 

The keyboard problem is sort of intermittent.

 

Are you using a wired keyboard or a wireless keyboard?

 

Try a different keyboard if possible. And you could try the existing keyboard in all available USB ports to see what happens.

 

Regards

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.