Hard Disk Error, Hard Disk 6 (3F6)

Manoranjan7 · ‎12-19-2022

Product: HP ENVY Phoenix 810-101IN Desktop PC

Operating System: Microsoft Windows 8.1 (64-Bit)

Hello,

From past few months after starting my PC every time I get a blue screen with following message:-

“Hard Disk Error”

“Please run the Hard Disk Test in System Diagnostics.”

“Hard Disk 6 (3F6)”

“F2 Diagnostics”

Which Disk is Disk 6? Please tell me.

Should I replace it ?

And after running “Hard Disk Test” in Diagnostics, it passes every time & it only wastes time.

Please tell me what should I do?

Thanking You!

Prométhée · ‎12-20-2022

Hi

6

I would say that it is the sata port 6 that is used..
because according to the product page, you should have a sata HDD disk and a 16 GB mSATA Disk Caching solid state drive

so that would be your HDD drive
I would advise you to withdraw the Cashing system
to disconnect the HDD disk
And instead install a classic sata SSD (western digital blue, or crucial mx500)

https://support.hp.com/nz-en/document/c04217256

https://support.hp.com/us-en/product/hp-envy-phoenix-810-100-desktop-pc-series/5399342/document/c039...

https://support.hp.com/us-en/document/c05591811

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