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‎06-30-2021 12:33 PM

HP Recommended
Product: ENVY PAVILLION
Operating System: Microsoft Windows 8.1 (64-bit)

WHAT DOES THE CODE MEANS FOR THE HARD DISK SHORT DST FAILED?

Category:
2 REPLIES 2

‎06-30-2021 12:42 PM

HP Recommended

Hi:

 

The code means that you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual.

 

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

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‎06-30-2021 08:47 PM

HP Recommended

A "short" test does not take much time to check the "health" of the disk-drive.

If that test "fails", do not run the "long" test, because that is an extensive test, that might consume any "residual" health remaining in the disk-drive, thus "killing" your disk-drive.

 

I would purchase a new disk-drive, preferably a  much-faster SSD (Solid State Device), and use free software, such as "Macrium Reflect" to make a "clone" of the current disk-drive.  Then, boot from the new disk-drive, after "retiring" the current disk-drive.

 

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