• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
p6310t
Microsoft Windows 7 (64-bit)

Good Day,

I have an older model HP p6310t. My current hard drive is about to fail and did fail tests with bad sectors. i purchased a brand new exact model "seagate barracuda 1 TB model #ST 1000DM003-1CH162" 

1) I removed the current"old" or "in use" hard drive

2) installed the new hard drive

3) I have the HP recovery disks direct from HP 4of4

4) follow the directions

5) boot the pc up and the black screen with the message comes up "hard disk failure imminent" ect ect

 

WHY!??? I just put a new drive in

6) I can not install the recovery disks because it's either  f2 or f10 which when i go into the boot menu i still can't force it to boot from the recovery disks it wants to go right to the hard drive, even when i set it to boot from the dvd drive(yes the correct dvd drive)

 

I'm not a great PC repair guy but I'm pretty techy. I searched everywhere for anwser to the issue and no one has any posts about this,, or from what i can find..

so....

How do I get the stupid S.M.A.R.T function to know this is a new disk?

The BIOS is 5.06 as well

Thank you for your help

Phil Mac

1 REPLY 1
HP Recommended

It is likely that the new disk has issues. Contact the seller for an RMA.

 

To boot from the hard disk, press the power button and immediately begin tapping the F9 key.

 

The F9 key is normally the Boot Menu selection option for HP desktop and notebook PCs.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.