Hard Drive Warranty

Cearen · ‎03-22-2022

My hard drive had been acting up for the last few weeks. Last night, I turned it off and when I turned it on, it said the hard drive had failed. Of course this happened a few weeks after the 1 year HP warranty expired. The hard drive is a Toshiba hard drive which has a longer warranty period though. Toshiba stated the warranty has to be addressed with HP. How is this handled with the specific part (hard drive) that has a warranty beyond the HP one when the manufacturer is saying it needs to be dealt with by HP?

Prométhée · ‎03-22-2022

Hello
you have a computer, sold complete, all items are under HP warranty
regardless of whether the manufacturer of an item, be it hdd graphics card, offers a superior warranty
it remains under the cover of hp here

so everything that is in the computer remains under the hp warranty which is generally one year

Limited warranty statement

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