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‎08-11-2020 07:55 PM

HP Recommended
Product: p7-1258

Hard drive failed. Is it worth replacing. How to if originally came with Win 7 in 2012 and had free upgrade via download to win 10. I have no OS disk backup. Thank you!

3 REPLIES 3

‎08-12-2020 07:51 AM

HP Recommended

Hi:

 

You can replace the hard drive and reinstall W10 for free since you had previously upgraded to W10.

 

Make bootable W10 installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Boot from the installation media, and after you select the correct version of W10 to install (I assume W10 Home), you will be asked to enter a product key.   

 

Select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet, since Microsoft has a record of your PC having previously being upgraded to W10.

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‎08-12-2020 08:18 PM

HP Recommended

Thank you so much! 

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‎08-12-2020 08:27 PM

HP Recommended

You're very welcome.

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