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Peaches_50
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Hard drive failture

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HP Envy Recline

It will not boot it goes to a blue screen that's says smart hard drive error. It says Hard disk 1 (301) F2 - System diagnostics and enter to continue set up. When u press enter it ask you to press F1 to boot. That's on a black screen that says 1720 - smart hard drive detects imminent failure. Failing drive : satao failing attribute: # B8.  We do that and it goes back to blue screen again. Help please it won't boot up.

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wb2001
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@Peaches_50 

It means you will have to get the hard drive device replaced.

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Prométhée
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Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

Using the HP Cloud Recovery Tool (Windows 10, 7)

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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