• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-15-2024 02:32 PM

HP Recommended
Product: HP EliteDesk 800 G1 Base Model Small Form Factor PC

Hello guys,

I have an HP EliteDesk 800 G1 Base Model Small Form Factor PC
that day iI was working on it suddenly it shuts off and cut  off the power from the motherboard i thought it was an electric short or something even the green light on the motherboard was off.
i unplugged the power cable and plugged it again and that green light turned on again..

but when i press the power button nothing happens..

so i tried to change the power supply, CMOS memory, the power button and rams but nothing happens.

i really don't know what the issue is ? what makes me more confused that i haven't committed nothing like overclock! and that green light lights up when ever i plugged the pc in power !?
please help ?
Thanks in Advance.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.