09-11-2019 10:23 AM
Hi. I have this problem: diagnostic system detect an error to HD
09-11-2019 03:12 PM - last edited on 09-12-2019 11:34 AM by Jacky-D
Welcome to the forum.
I am not a HP employee.
Please see this (Link) for details. Input the Failure ID Code you see for details.
The solution may not easy depending on if you can still run Windows.
Back up data very soon.
You will need to replace the primary HDD. You may have to reinstall Windows unless you have a Windows backup image and USB recovery media.