• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 595-p0014nl
Microsoft Windows 11

Hi, I nedd help for resolve a problem with  RAM memory, i've buy two slot to 16 gb Memory but if i install in the motherboard 2 slot the system crash in a few momwnts.

with one slot (16gb) the system not have problem.

the BIOS is upgrade a the last version and the memory have 2666MHz compatible with frequecy hardware.

tbx for the answer

1 REPLY 1
HP Recommended

@brayanilritorno -- is this your computer: HP Pavilion 595-p0014nl Desktop PC Product Specifications | HP® Customer Support

 

That web-page does state that your computer supports up to 32 GB of DDR4 RAM.

 

Do your two sticks of RAM have exactly the same specifications? Both "1R8" ? Both "2R8" ?

Same speed?

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.