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Microsoft Windows 11

Hi, I have a computer, Product Number: 14Q37EA
Description: HP Pavilion All-in-One - 24-k0016ur I want to install an additional ssd, there is space in the case, there is a connector on the motherboard, but there is no wire that connects one end to the motherboard and the other end to the ssd. On the motherboard I have a HDD CN1700 connector. Please help me find this wire. Or can you tell me the part number for this part?

5 REPLIES 5
HP Recommended

Может ли кто-нибудь мне помочь? Поддержка HP, кто, если не вы?

HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
HP Recommended

Can anyone help me? HP support, who if not you? 

 

Hi, I have a computer, Product Number: 14Q37EA
Description: HP Pavilion All-in-One - 24-k0016ur I want to install an additional ssd, there is space in the case, there is a connector on the motherboard, but there is no wire that connects one end to the motherboard and the other end to the ssd. On the motherboard I have a HDD CN1700 connector. Please help me find this wire. Or can you tell me the part number for this part?

HP Recommended

Hi @saw2022 

 

Welcome back.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

The needed cable should be a standard SATA 3.0 data cable from the MB to the SSD.

 

I don't work with All In One PCs. Maybe you do need a special SATA cable in your situation.

 

This part is not available at HP Part Surfer.

 

Regards

HP Recommended

Hi @saw2022 

 

Check this HP Forum Link showing a solution for more info on a possible part to solve your problem.

 

I can't say which cable you need or if either cable would work.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.